Privacy Policy

Last updated: October 21, 2026

This Privacy Policy explains how we collect, use and protect your personal data when you visit https://www.zelyo-playbook.online (the "Website"), buy our products, or subscribe to our emails.

1. Who is responsible for your data

The data controller is:

TIEUNIGRE LLC (New Mexico, USA) Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, NM 87110, USA Email: support@zelyo-playbook.online

2. What data we collect

DataWhenWhyFirst name, last name, email addressWhen you buy or sign up for a free resourceTo deliver your purchase, send your receipt and, if you agreed, send emailsBilling country / addressWhen you buyInvoicing, tax obligations, fraud preventionOrder details (product, price, date)When you buyOrder management and accountingPayment informationWhen you buyProcessed directly by our payment providers; we never receive or store your full card numberTechnical data (IP address, browser, pages visited, cookies)When you browse the WebsiteRunning and securing the Website, and, if you consent, statisticsMessages you send usWhen you contact usTo answer you

3. Legal bases (GDPR)

  • Performance of a contract: processing your order and delivering the Product.

  • Legal obligation: keeping invoices and accounting records.

  • Consent: marketing emails, and non-essential cookies. You can withdraw your consent at any time.

  • Legitimate interest: securing the Website, preventing fraud, and answering your messages.

4. Emails

If you buy the Product, we send you transactional emails (order confirmation, download link). If you sign up for our newsletter or a free resource, we may send you emails about our content and products. Every marketing email contains an unsubscribe link, and you can also unsubscribe by writing to support@zelyo-playbook.online

5. Who we share your data with

We do not sell your personal data. We only share it with service providers who help us run the business, and only as needed:

  • systeme.io — website hosting, sales pages, order forms and email sending

  • Stripe and/or PayPal — payment processing

We are based in the United States, and our providers may process data in the United States and other countries. If you are in the European Union or the United Kingdom, your data is therefore transferred outside your country; where required, these transfers rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

We may also disclose data if required by law or by a competent authority.

6. How long we keep your data

  • Customer data and invoices: for as long as required by tax and accounting law (generally up to 7 years).

  • Newsletter subscribers: until you unsubscribe, or 3 years after your last interaction with our emails.

  • Messages: as long as necessary to handle your request.

  • Cookies: up to 13 months.

7. Cookies

The Website uses cookies that are necessary for it to work (for example, the shopping cart and security). With your consent, we may also use statistics or marketing cookies. You can accept or refuse non-essential cookies through the cookie banner, and change your choice at any time.

8. Your rights

Under the GDPR, you have the right to:

  • access your data,

  • correct it,

  • delete it,

  • restrict or object to its processing,

  • receive it in a portable format,

  • withdraw your consent at any time.

To exercise these rights, email support@zelyo-playbook.online We will answer within one month.

If you are in the European Union or the United Kingdom and believe your rights are not respected, you can lodge a complaint with your local data protection authority.

California residents: we do not sell or share your personal information for cross-context behavioral advertising. You may request access to or deletion of your personal information by contacting us at support@zelyo-playbook.online

9. Security

We use reputable providers and reasonable technical and organizational measures to protect your data. No method of transmission over the internet is completely secure, but we work to protect your information.

10. Children

The Website and Product are not intended for children under 16, and we do not knowingly collect their personal data.

11. Changes

We may update this Privacy Policy. The date at the top shows the latest version. If changes are significant, we will let you know.

12. Contact

For any question about this policy or your data: support@zelyo-playbook.online